Me cobraron una cantidad cuando una persona vino a hacer el avalúo de lo que enviaría de PR a USA.
Luego me duplicaron la cantidad por el peso del tope de mármol carrara pues tenían que preparar unos “crates”especiales para protegerlo!
Les pregunté si preparaba yo misma con protección mis figuras de porcelana y de cristal. Me dijeron que ustedes tenían “profesionales especialistas” y que sólo así cubriría el seguro!! Me envolvieron la espada de Familia en papel cellophane. Les pedí debía ir en una caja especial y “me aseguraron que así lo harían en vuestro almacén”.
Me “sugirieron al terminar de embalar mis pertenencias que cogiera un seguro” así lo hice por la cantidad de $10,000.00.
Qué total decepción pésimo servicio y fraudulenta compañía de seguros en un lugar fantasma en California. Daños y robo de espada en más de $5,000. Y pagaron $200!
Todo fue un engaño, como ejemplo del pésimo servicio:
1. El tope de mesa de mármol Carrara 48” diámetro de Italia que con tanto sacrificio pagué adicional $$$ por “embalarlo en un llamado crate” y llegó hecho trizas y así me lo tiraron en el piso de mi cuarto dizque el Seguro lo enviaría a recoger! Allí sigue.
2. La espada de-mi-familia, se la robaron y la tienen en alguna casa disfrutando de lo ajeno. Que vergüenza.
3. Figuras Lladró envueltas con simple papel de estraza... en pedazos!
4. Plato griego de porcelana y oro totalmente desbaratado
5. Figura hermosa de colección: Caballo negro... en trizas!
6. Perro grande de cerámica mal envuelto no fue puesto en crate que me cobraron... y llegó roto!
A todo esto, nadie de Sol Moving me ayudó en la reclamación. Al contrario, tuve que llenar papeles y enviar todo a un recóndito sitio en California. Pagué $400 de prima y la compañía de seguros me envió un cheque por $200. Que insulto y humillación a un alegado “servicio y protección de excelencia”.
Creo que Sol Moving me debió pagar por mi espada robada-y demás objetos rotos. Nada!!!!Solmoving: irresponsables. Fue un embalaje pésimo y me robaron mi espada.
Mi advertencia a otros que estén planeando contratar a compañía de mudanzas: Sol moving es lo peor. Me cobraron $5,000 y pagué por seguro adicionalmente $400. Todo fue una pesadilla. Tuve que poner una estrella para poder enviar este review. Pero no merecen ninguna.
Para mi, la mejor que me ha trabajado es Rosa del Monte. Más económica y TODO me ha llegado bien.
M Díaz
This review is auto translated from German. See original
I put my trust in Sol Moving and they failed me They charged me an amount when a person came to make an appraisal of what I would send from PR to the USA. Then they doubled the amount for the weight of the carrara marble top as they had to prepare special "crates" to protect it! I asked them if I prepared my porcelain and glass figurines with protection myself. They told me that you had "specialist professionals" and that only then would the insurance cover !! They wrapped Family's sword in cellophane paper. I asked them to go in a special box and "they assured me that they would do so in your warehouse." "When I finished packing my belongings, they suggested that I take out insurance" and I did so for the amount of $ 10,000.00. What a total disappointment lousy service and fraudulent insurance company in a ghost place in California. Damages and sword theft in more than $ 5,000. And they paid $ 200! It was all a hoax, as an example of the lousy service: 1. The 48 ”diameter Carrara marble table top from Italy that with so much sacrifice I paid additional $$$ for“ packing it in a so-called crate ”and it arrived in shreds and that's how they threw it on the floor of my room. would send to pick up! There it continues. 2. The sword of-my-family, they stole it and they have it in a house enjoying the others. What a shame. 3. Lladró figures wrapped in simple brown paper ... in pieces! 4. Greek porcelain and gold plate totally smashed 5. Beautiful collectible figure: Black horse ... in shreds! 6. Badly wrapped large ceramic dog was not put in crate that they charged me ... and it arrived broken! To all this, no one from Sol Moving helped me in the claim. Instead, I had to fill out paperwork and send everything to a remote place in California. I paid a $ 400 premium and the insurance company sent me a check for $ 200. What an insult and humiliation to an alleged "service and protection of excellence." I think Sol Moving must have paid me for my stolen sword-and other broken items. Nothing !!!! Solmoving: irresponsible. It was lousy packaging and my sword was stolen. My warning to others who are planning to hire a moving company: Sol moving is the worst. They charged me $ 5,000 and paid an additional $ 400 for insurance. It was all a nightmare. I had to put a star to be able to send this review. But they don't deserve any. For me, the best that has worked for me is Rosa del Monte. More economical and EVERYTHING has come to me well. M Diaz
My name is Carmen Garrett. I requested a quote more than three weeks ago and even though I have called and left messages to inquire about the status of my quote, I never received a call back.
Me dañaron muebles y se niegan a responder. No sirven. Son abusadores
Se han negado a resarcir el daño ocasionado. Me siento abusada. Tengo un año para demandarlos y así lo haré. El Sr. Fernández, el dueño, no sólo me abusó sino también me insultó por yo insistir que tenía que responsabilizarse por el daño ocasionado. No sirven. Son unos abusadores e irresponsables.
This review is auto translated from German. See original
They damaged furniture and refuse to respond. They do not work. They are abusers
They have refused to compensate for the damage caused. I feel abused. I have a year to sue them and I will. Mr. Fernández, the owner, not only abused me but also insulted me for insisting that he had to take responsibility for the damage caused. They do not work. They are abusive and irresponsible.
Sol Moving Group has not registered their account and is not actively maintaining their profile.
Their address is 218 Juan Pablo Duarte, San Juan, PR, 00917, but movers usually cover a much larger area.
About the Business
Sol Moving Group reviews, ratings and consumer reports online.
Licenses & Certificates for Sol Moving Group
To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Sol Moving Group license numbers for the government record information:
We generate average normalized moving cost based on information submitted by people who have reviewed Sol Moving Group. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.
Average price per move for Sol Moving Group is between 1973 and 3083 USD based on 3 reviews only.
Community testimonials, ratings and consumer reports on Sol Moving Group - a professional company located in 218 Juan Pablo Duarte, San Juan, PR, 00917. Discover San Juan, Puerto Rico moving companies.
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